Barracuda Energize Updates provide your Barracuda Networks appliance with the protection from the latest Internet threats. Our team at Barracuda Central continuously monitors the Internet for new trends in network security threats and develops strategies to mitigate those threats. Depending on the appliance, Energize Updates include the appropriate definitions for spam, virus, content categories, spyware filter, intrusion prevention, IM protocols, policies, security updates, attacks and document formats. Updates are delivered on an hourly basis to ensure you always have the latest definitions and the most comprehensive protection.
Barracuda Energize Updates subscriptions must be purchased with any Barracuda Networks appliance to provide complete protection from the latest Internet threats. Energize Updates subscriptions also provide:
- Basic Support which includes email support 24x7 and phone support between the hours of 9 am and 5 pm Monday through Friday in the USA (Pacific time zone), Japan time zone, China time zone, and United Kingdom time zone. Note that Barracuda Technical Support will take and respond to support calls 24x7 from Basic Support customers when we are not servicing other customers.
- Firmware Maintenance which includes new firmware updates with feature enhancements and bug fixes as they are made available.
- Security Updates to patch or repair any security vulnerabilities.
- Optional participation in the Barracuda Early Release Firmware program.
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